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E-Commerce Solution

Features

Analytics & Reporting

Included reporting suite provides visibility into the store performance to enable actionable changes to react to your customers needs, and out of the box integrations with Google Analytics and Website Optimizer allow for further insight into store performance and the ability to run A/B and Multi-Variate tests.

Full Analytics and Reporting Highlights

Product Browsing

Flexible merchandising engine allows for product catalogs to be set up to support your business and the up-sell, cross-sell and related items increase average order values.

Product Browsing Highlights

Catalog Browsing

Robust feature-set and flexible frontend templating allow for highly usable sites with 100% customizability. Features such as Layered Navigation, Product Comparison and Reviews & Ratings allow customers to find the product right for them.

Full Catalog Browsing Highlights

Catalog Management

Manage the fully dynamic catalog via the intutive admistrative interface. The flexible catalog system includes various options for the display of items, while products can also be imported and exported for batch updates offline. Core API allows for integration via web services with existing back-office systems to make the management of your online channel even more efficient.

Catalog Management Highlights

Customer Accounts

Beyond Customer Self Service, Accounts offer your customers the ability to save items to a wishlist and share with friends and family, access and edit their contact information and address book, and view their Ratings & Reviews and Product Tags.

Customer Accounts Highlights

Customer Service

Increase customer satisfaction with the self-service and backend tools included. Customers can access feature-rich accounts to view order statuses and receive tracking information directly on the site, as well as submit requests via the contact us form.

Customer Service agents are able to view customer account information, including not only the order history, but also items in customers' shopping carts and wishlists, to effectively answer questions and complete orders for customers via the Call Center dashboard.

Customer Service Highlights

Order Management

View orders, create invoice/receipt and shipment records for Sales Orders and issue Credit Memos (refunds) for customers. Customers can re-order previous orders from their account, while administrator users are able to view full order histories and create orders in the backend.

Order Management Highlights

Payments

Integrated with a variety of major payment gateways out of the box, as well as alternative payment methods from PayPal, Amazon and Google. Customers can also pay via check/money order, or purchase order and additional payment extensions are available separately.

Payments Highlights

Shipping

Flexible offerings allow the solution to be tailored to the way you ship. Display real-time carrier rates, with support for account specific rates, flat or table rates to your customers. Free shipping discounts can be created for order amounts, or as part of specific marketing promotions, and the ability for customers to ship items in an order to multiple addresses is sure to increase sales of gift purchases.

Shipping Highlights

Checkout

Guest Checkout, an intuitive and efficeient one-page checkout process and the ability to integrate with a variety of payment gateways and alternative payment methods makes the Checkout process a breeze for your customers.

Allow customers to ship items to multiple addresses, input gift messages and more, all in a secure checkout process.

Checkout Highlights

Search Engine Optimization

Attract new customers with Search Engine Friendly(SEF) URL structure and SEO tools.

Built from the ground up to support SEO, it auto-generates SEF URL's, even down to the links in the Layered Navigation, sitemaps for search engine submission as well as for display on site, and a popular search terms page.

Gain further control by using URL Rewrite tool to specify the exact structure of specific product pages, and take control over the Meta information using intuitive administration interface.

SEO Highlights

International Support

A fully global platform, allowing for the expansion of business or simply offering multiple versions of your site to meet the specific needs of customers. Translated into over 60 languages and supporting multiple currencies, taxes and payment methods, it allows for full internationalization of your online channel.

International Support Highlights

Marketing Promotions & Tools

Flexible pricing rules enable the efficient creation of a variety of promotions to increase conversion rates. Coupled with powerful tools such as Up-Sells, Cross-Sells, and more to to increase Average Order Value, Suite of powerful Marketing Tools provide the functionality and ease-of-use to increase your online sales.

Marketing Promotions and Tools Highlight

Site Management

Usable interface allows for efficient management of your online channel. Manage multiple stores from one administration panel, including the ability to manage localized/international versions of your sites.

Integrates one-click upgrade process allows for seamless upgrades to new versions, while the Web Services API and pre-packaged integrations allow it to fit the way you do business.

Site Management Highlights

Mobile Commerce

Enable M-Commerce with mobile-optimized versions of your site to attract and convert customers on the go. Automatically detect mobile browsers and show the mobile-optimized version of your site and provide either the full site catalog or a smaller selection of products tailored for the mobile customers.

Mobile transactions will grow exponentially over the next 5 years, and enables retailers and manufacturers to provide customers with a fully mobile, multi-channel experience.

POSmatic E-commerce solution (aka POSmatic CS) is based on the open-source Magento eCommerce software, by Irubin Consulting Inc. DBA Varien. Magento is licensed under the Open Software License (OSL) v3.0, an open source certified license. Our services include full-customization, setup, support and integration with ONsight - our Point of Sale Software .

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